PECB Best ISO-IEC-20000-Foundation Vce: ISO/IEC 20000 Foundation Exam - Prep4sureGuide Exam Tool Guaranteed

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PECB ISO-IEC-20000-Foundation Exam Syllabus Topics:

Topic	Details
Topic 1	Fundamental Concepts and Principles of Service Management and the SMS Based on ISO IEC 20000-1:
Topic 2	ISO IEC 20000-1 Requirements for an SMS: This domain delves into the specific requirements of ISO IEC 20000-1 for establishing, implementing, maintaining, and continually improving an SMS. It includes defining roles and responsibilities, risk management, process integration, and performance measurement.
Topic 3	This domain explains the foundational ideas and principles behind service management and the purpose of a Service Management System (SMS) as described in ISO IEC 20000-1. It covers the importance of structuring services to meet both business needs and customer expectations, ensuring quality and continual improvement.

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100% Pass Quiz ISO-IEC-20000-Foundation - ISO/IEC 20000 Foundation Exam –High-quality Best Vce

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PECB ISO/IEC 20000 Foundation Exam Sample Questions (Q12-Q17):

NEW QUESTION # 12
Which is NOT a specific resource management responsibility within ISO/IEC 20000-1?

A. সব service management personnel shall be aware of their contribution to service management objectives
B. সব service management staf shall be qualified to at least ITIL Foundation level
C. The competencies required for service management roles shall be determined
D. Appropriate service management staff training records shall be maintained

Answer: B

NEW QUESTION # 13
What is not an input to manage continual improvement?

A. Governance of process operated by other parties
B. Relevant directives from top management
C. Problem records
D. Optimized resource utilization or risk reduction

Answer: A

NEW QUESTION # 14
One of the activities required for effective planning, coordination, and evaluation of requested changes is assessing the impact and required resources. Which process or function is responsible for this activity?

A. Release and deployment management
B. Change management
C. Service desk
D. Configuration management

Answer: B

NEW QUESTION # 15
A transport company with 1500 laptops, received many requests for expansion of the internal memory because its size has proven to be insufficient. Which process should have prevented this from happening?

A. Capacity management
B. Configuration management
C. Service availability management
D. Service level management

Answer: A

NEW QUESTION # 16
Who is required to review the service providers SMS and services within the service management system of ISO/IEC 20000-1?

A. The সাবমিট করুনed Certification Body
B. Top management
C. Any process owner
D. A consultancy organization

Answer: B

NEW QUESTION # 17
......

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PECB Best ISO-IEC-20000-Foundation Vce: ISO/IEC 20000 Foundation Exam - Prep4sureGuide Exam Tool Guaranteed

PECB ISO-IEC-20000-Foundation Exam Syllabus Topics:

100% Pass Quiz ISO-IEC-20000-Foundation - ISO/IEC 20000 Foundation Exam –High-quality Best Vce

PECB ISO/IEC 20000 Foundation Exam Sample Questions (Q12-Q17):

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